Terms & Conditions | Ultimate Mobile

Ultimate Mobile Services Agreement Standard Terms and Conditions

Welcome to Ultimate Mobile, your trusted provider of eSIM services designed specifically for use within the United States. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not accept these terms, you should not use our services. These terms govern your use of Ultimate Mobile's services and any associated content.

1. User Accounts and Registration

To benefit from Ultimate Mobile's services, users must register and create an account. During registration, you are required to:

  • Provide true, accurate, and complete information about yourself as prompted by the registration form.
  • Maintain and promptly update your registration data to keep it true, accurate, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.

2. Service Terms

Ultimate Mobile offers eSIM services that allow your mobile devices to access cellular networks within the USA. These services are subject to network availability and may vary by geographic location. Key points regarding service use include:

  • Activation and management of your eSIM through our platform.
  • Understanding that services are intended for use within the USA only.

3. Fees and Payments

Our service fees are detailed on our website and may be updated from time to time. Payment terms are as follows:

  • Payment for services must be made in advance using the payment methods we accept.
  • All payments are subject to the terms and conditions of the payment processor.
  • Renewals of services are automatically processed unless cancelled in accordance with our cancellation policy.
  • Refunds are processed according to our refund policy, which provides details on eligibility for refunds and the process for submitting a refund request.

4. User Conduct

As a user of Ultimate Mobile, you agree to not engage in prohibited activities, which include, but are not limited to:

  • Illegal activities or using the service for any unlawful purposes.
  • Infringing on the intellectual property rights of others or the privacy rights of others.
  • Transmitting or storing harmful or malicious software.

If you are found to be in violation of these rules, your account may be suspended or terminated, and you may be subject to legal action.

5. Intellectual Property Rights

Ultimate Mobile owns all rights to the content on our website, including texts, graphics, logos, and software. Users are granted a non-exclusive, non-transferable license to access and use the content for your personal, non-commercial use, subject to these terms:

  • No content from this site may be copied, reproduced, republished, or distributed without our prior written consent.

6. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and share information about you. This policy is an integral part of these terms and can be accessed through a direct link on our site.

7. Warranties and Disclaimers

Ultimate Mobile provides its services on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted or error-free. Here are the stipulations regarding warranties and liability:

  • We expressly disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Our liability for any claims arising out of or related to your use of our services is limited to the amount you paid us for services in the last twelve months.

8. Termination and Suspension

We may terminate or suspend your access to our services without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms & Conditions. Upon termination, your right to use the service will immediately cease.

9. Amendments to the Terms

We reserve the right to modify these terms at any time. We will provide notice of these changes by revising the date at the top of the terms or by providing a more direct form of communication. Your continued use of our services after such modifications will constitute your acceptance of and agreement to such changes.

10. Dispute Resolution

All disputes related to these terms will be resolved through binding arbitration in accordance with the laws of the United States. Before seeking arbitration, we strongly encourage you to contact us directly to seek a resolution.

11. Miscellaneous

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. These terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have had between us regarding the service.

12. Contact Information

If you have questions about these terms or need help, please contact us at support@ultimatemobile.com